Mortgage Servicing Errors

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Mortgage Servicing

When Your Mortgage Servicer Gets It Wrong

Misapplied payments, escrow mistakes, force-placed insurance, and unexplained fees can cost you money and push an otherwise current account toward default. The Goldson Law Office investigates how the servicer handled your loan and pursues the laws that apply.

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Request a Free Case Evaluation

Tell us about your consumer-law matter. We review submissions to determine whether we may be able to assist.

Free case evaluations help us decide whether your matter may be a fit for the firm. They are not legal advice, do not guarantee representation, and do not create an attorney-client relationship.

Common Servicer Problems We See

If your statements do not add up, these are the issues worth a closer look.

!Payments applied late, to the wrong account, or split incorrectly
!Escrow miscalculations and surprise shortage bills
!Force-placed or lender-placed hazard insurance when you already have coverage
!Unexplained inspection, legal, or late fees on statements
!Loss-mitigation or modification applications ignored or mishandled
!Negative credit reporting caused by the servicer's own error
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How We Approach These Cases

The goal is to correct the account and the credit file, and to seek damages where the law allows.

Get the Record

We request the full payment history, escrow analysis, and communication logs so we can see what the servicer actually did with your money.

Identify the Laws That Apply

Depending on the facts, servicing errors can involve RESPA, the FDCPA, the Fair Credit Reporting Act, and Maryland consumer-protection law.

Fix the Account and the Credit File

We push to correct the balance and any inaccurate credit reporting, and to recover damages the law allows. Outcomes depend on the evidence.

Its Link to Foreclosure

Servicer errors are a frequent cause of wrongful default. If an account is heading toward foreclosure, these issues often become part of a foreclosure-defense strategy.

Something on Your Mortgage Statement Look Wrong?

Send us a recent statement and a short description of the problem. We can review whether the servicer made an error that the law addresses. There is no cost to have your matter reviewed, and submitting information does not create an attorney-client relationship or a request for legal advice.

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We Sue ServicersExperience taking on banks and mortgage servicers
Account and Credit FileWe work to fix both, not just one
Free Case EvaluationSend a statement and tell us what happened at no cost